At Lemonchain, we prioritize protecting your privacy and ensuring transparency regarding how we collect, use, and manage your information. This Privacy Policy outlines the measures we take to safeguard your data and the purposes for which it is utilized. By interacting with our website or services, including participating in presale events, staking, or using the Lemonchain platform, you consent to the practices described in this policy.

Information We Collect

We collect information necessary to provide services, improve our platform, and comply with legal obligations. The data we collect falls into two main categories: personal data you provide and automatically gathered data from your interactions with our platform.

Personal Data

This includes information you provide when registering for our services, such as:

•⁠ ⁠Name

•⁠ ⁠Email address

•⁠ ⁠Wallet address

•⁠ ⁠Transaction details related to purchases and staking

This information allows us to facilitate transactions, provide customer support, and maintain records for compliance purposes.

Automatically Collected Data

This encompasses technical details such as:

•⁠ ⁠IP address

•⁠ ⁠Browser type

•⁠ ⁠Operating system

•⁠ ⁠Device details

•⁠ ⁠Browsing behavior

This data is gathered using cookies, tracking pixels, and third-party analytics tools to analyze trends, improve user experience, and optimize platform performance.

Use of Cookies and Tracking Technologies

Cookies and similar technologies are small data files stored on your device to help us understand user behavior, enhance site performance, and personalize interactions. We use cookies for the following:

•⁠ ⁠Managing session details

•⁠ ⁠Storing user preferences

•⁠ ⁠Analyzing website traffic

We also integrate third-party tools like Plausible, Hotjar, and AdRoll to improve user engagement and marketing. Plausible provides anonymized insights into website traffic, Hotjar captures behavioral data (e.g., heatmaps and interactions), and AdRoll delivers targeted advertisements based on user activity.

You can manage cookie preferences through your browser settings. Disabling cookies may affect usability but will not prevent basic access to our services.

How We Use Your Information

Your data is used for the following purposes:

•⁠ ⁠Service Delivery: Processing transactions, verifying accounts, and facilitating purchases and staking.

•⁠ ⁠Platform Improvement: Analyzing performance and troubleshooting issues to enhance the user experience.

•⁠ ⁠Marketing and Engagement: Sending updates about the Lemonchain ecosystem, including promotions, presale announcements, and other relevant information.

•⁠ ⁠Compliance and Security: Meeting legal obligations, including fraud prevention and regulatory reporting.

Sharing Your Data

We do not sell or share your personal information with unauthorized third parties. However, we may share information in specific contexts with trusted service providers essential to our operations, including analytics providers like Plausible, marketing platforms like AdRoll, and behavior tracking tools like Hotjar. These partners operate under strict data privacy agreements to ensure compliance with applicable regulations.

If required by law, we may disclose your information in response to government requests or legal proceedings.

Data Retention and Security

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once retention periods expire, we securely delete or anonymize the data.

To protect your information, we implement robust security measures, including encryption protocols, access controls, and regular security audits. Sensitive data (e.g., wallet addresses and transaction details) is encrypted during transmission and stored in secure systems that meet industry standards.

Your Rights

You have the right to:

•⁠ ⁠Access, update, or delete your personal data

•⁠ ⁠Withdraw consent for marketing communications

•⁠ ⁠Request restrictions on how your data is processed

To exercise these rights, please contact us at [email protected].

Third-Party Analytics and Advertising

We use third-party tools to gain insights into user behavior and improve marketing efforts. These include:

•⁠ ⁠Plausible for privacy-conscious analytics

•⁠ ⁠Hotjar for analyzing user interactions (e.g., scrolling, clicking)

•⁠ ⁠AdRoll for targeted advertisements based on user activity

These providers operate under strict privacy policies, and you can learn more about their practices by visiting their websites.

International Data Transfers

Lemonchain processes data across borders, and by using our services, you consent to the transfer of your data to regions with different privacy laws. We ensure that all transfers comply with legal requirements and that your data remains protected.

Updates to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our operations, legal obligations, or user needs. Significant updates will be communicated via email or posted prominently on our website. We encourage users to review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: [email protected]

Website: https://lemonchain.com

This Privacy Policy reflects our commitment to providing a secure, transparent, and user-centric ecosystem. Your trust is important to us, and we are dedicated to protecting your privacy.